Service Notice: AWS Outage Impact

Incident Report for AdvicePay

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 19:32 MDT

Investigating

We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable.
Please also note that response times from our Support team may be delayed as a result of this outage.
We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.
Posted Oct 20, 2025 - 09:41 MDT
This incident affected: API and Web Portal.