All Systems Operational

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Get all the details about the status, releases, product improvements, and bug fixes of AdvicePay.

We don't often take our app offline, but we do keep an open maintenance window from 6:00AM to 7:00 AM UTC on Sundays. We'll post an update to the status page to inform you of any planned maintenance at least 7 days before it occurs.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Release Notes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Release 07/23/2026
Completed - The scheduled maintenance has been completed.
Jul 23, 22:01 MDT
Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app.

1. When a client updates a default payment method, AdvicePay now verifies allowed payment types against active subscriptions only. Clients can simply head to billing settings, select a preferred credit card or bank account, and save changes without encountering unexpected error messages.
2. Early Check Deposit allows advisors to record and deposit physical check payments against an active client invoice before its official invoice date. Previously, the platform restricted payment entries on future-dated invoices, forcing users to wait until the invoice date arrived. This update removes that barrier, allowing teams to process physical check payments immediately upon receipt, accelerating cash flow and eliminating manual administrative delays.
3. When marking a client as inactive, AdvicePay now automatically handles all the tedious administrative cleanup behind the scenes. Active subscriptions, pending invoices, agreements, and open deliverables are safely canceled or voided in a single smooth action. This prevents accidental charges and keeps account records sparkling clean without requiring time-consuming manual updates.
4. Essential plan accounts now measure client capacity using active relationships only. Advisors can hold onto an unlimited number of inactive client records for historical compliance and bookkeeping without taking up valuable roster spots. Think of it as a digital filing cabinet that keeps past client records safe without cluttering the active client list.
5. eSign template connections are now permanent. An issue causing updated Adobe Acrobat Sign documents to detach from engagement workflows has been resolved by improving how templates are identified during syncs, eliminating the need for manual re-entry by Home Office Admins.

The next AdvicePay release is scheduled for 08/05/2026.
Jul 23, 20:00 MDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

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