All Systems Operational

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Get all the details about the status, releases, product improvements, and bug fixes of AdvicePay.

We don't often take our app offline, but we do keep an open maintenance window from 6:00AM to 7:00 AM UTC on Sundays. We'll post an update to the status page to inform you of any planned maintenance at least 7 days before it occurs.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Release Notes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Release 2/18/2026
Completed - The scheduled maintenance has been completed.
Feb 18, 20:21 MST
Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app.

1. Office Insights: Reports Just Got More Detailed! We are making it easier for Enterprise firms to keep track of their organizational structure. The "Office Name" column is now a permanent fixture on your data exports, ensuring you always know which office a transaction or record belongs to without any extra setup.
2. New support for external engagement IDs in bulk uploads allows for seamless data mapping between AdvicePay and outside systems, eliminating manual entry and keeping records perfectly synchronized. When you visit the Bulk Upload Client screen, simply download the latest import template. You’ll notice a shiny new column labeled externalEngagementID right next to the Engagement column. Fill it out with your specific IDs (or leave it blank if you don't need them!), upload your file, and we will take care of the rest. If an ID is already tied to a different client, we’ll even give you a heads-up so your data stays organized and accurate.

The next AdvicePay release is scheduled for 2/25/2026.
Feb 18, 20:15 MST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Release 2/11/2026
Completed - The scheduled maintenance has been completed.
Feb 11, 20:46 MST
Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app.

1. We have officially retired the old Invoice Approvals section from Firm Settings. Since these tools found a better, more logical home in Engagement Settings a while back, we decided it was time to clear out the "we’ve moved" signs and make things look a little sharper.
2. Custom deliverable PDFs have been enhanced to ensure that file uploads and custom questions merge seamlessly, providing a more reliable experience when documenting your client work. Simply attach your files and answer your custom questions as usual. If you happen to encounter a rare file that doesn't want to play nice with others, AdvicePay will ensure your custom question responses are still safely generated in a PDF so your work is never lost.
3. Professional Home Office Admins can now seamlessly edit email addresses for No-Login Advisors, ensuring consistent profile management and data accuracy across the platform.

The next AdvicePay release is scheduled for 2/18/2026.
Feb 11, 20:34 MST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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