All Systems Operational

About This Site

Get all the details about the status, releases, product improvements, and bug fixes of AdvicePay.

We don't often take our app offline, but we do keep an open maintenance window from 6:00AM to 7:00 AM UTC on Sundays. We'll post an update to the status page to inform you of any planned maintenance at least 7 days before it occurs.

API ? Operational
90 days ago
100.0 % uptime
Today
Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Release Notes ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 22:01 MDT
Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app.

1. Public API Client Updates: We updated the clients endpoint on our public API to ensure the correct error code is returned when the client can’t be updated due to a duplicate email.

The next AdvicePay release is scheduled for 10/16/2024.

Oct 9, 21:47 MDT
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 09:16 MDT
Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. Please note. These changes were released at 10:00PM on 10/2/2024, but we had an issue with updating our status page.

1. Failed Payments: We’ve fixed an issue that prevented clients from paying a subscription invoice with a new payment method after their default payment method failed.
2. Subscription Payments: We’ve addressed an edge case scenario where payment status was not updating properly when a failed subscription payment was retried and completed with an ACH payment method added prior to April, 2024.

Oct 3, 09:13 MDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.